Terms & Conditions

Welcome to CustomDecorHub.com. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before placing an order.

General Information

• CustomDecorHub specializes in handcrafted wooden home décor, including wall key holders, picture frames, wooden signs, and other custom wooden products.

• All items are made to order and handmade, which may result in slight variations in color, wood grain, or texture. These natural differences are part of the uniqueness of handmade products.

Orders & Payments

• Orders can be placed securely through CustomDecorHub.com using major credit cards, debit cards, or other accepted payment methods displayed at checkout.

• Full payment is required at the time of purchase.

• All prices are listed in CAD and include applicable taxes .

• Once an order is placed, it cannot be modified or canceled unless you contact us within 24 hours.

Shipping & Delivery

• We ship across Canada, USA, worldwide.

• Delivery times may vary depending on location and order volume. Estimated processing time is 3-5 Days.

• We are not responsible for delays caused by shipping carriers, weather conditions, or customs clearance.

Returns & Refunds

Please refer to our Return & Refund Policy for detailed information on returns, refunds, and damaged items.

No Exchanges

We do not offer product exchanges. Each order is processed individually.

Secure Payments & Data Protection

• All transactions on CustomDecorHub.com are processed through secure, encrypted payment gateways.

• We do not store credit card details on our servers.

• Your personal data (such as name, address, email, and payment details) is used only for order processing and delivery purposes.

• We do not share, sell, or trade your data with third parties.

Intellectual Property

• All product designs, images, descriptions, and content on CustomDecorHub.com are the intellectual property of CustomDecorHub.

• You may not copy, reproduce, or distribute our content without prior written consent.

Limitation of Liability

• CustomDecorHub is not liable for damages, losses, or injuries resulting from the use of our products.

• Our handmade items are for decorative purposes only and should be used responsibly.

Contact Us

For any questions about these Terms & Conditions, please reach out to us:
 info@customdecorhub.com